Achieving customer satisfaction is often one of the main goals of any business serving clients. And it makes sense since customer satisfaction should lead to brand loyalty, increased sales revenue,…
Artificial Intelligence (AI) and automation are topics keeping millions of people awake since they feel and think they’re on the verge of losing their jobs. In contrast, others see its…
Many things transform business and employee experience– the pandemic, changing demographics of the majority workforce, remote jobs, the global economic state, and more. The changes prompt businesses to alter the…
Workplace mentoring is one of the things organizations are paying attention to in today’s competitive business environment. They are leveraging mentorship to nurture, develop and retain their best people. According…
Like any other new role, being a first-time manager can be filled with nervousness. Statistics show 80% of working professionals experience nerves when starting a new job, and first-day jitters…
At some point, employees will want a promotion for various reasons. Some want a promotion to gain a strong sense of pride and accomplishment. Others need a promotion for the…
More business owners realize that good leadership is more than just about setting an example and getting good results. It is also about making a connection with employees. Why? Because…
A study has shown that toxic coworkers damage a company’s bottom line. Unfortunately, employees are bound to meet with a toxic coworker at least once throughout their careers. One in…
Hiring employees is one of the effective strategic plans for most small business owners when they want to scale their growth. Often, business owners reach a level they need help…
Statistics show that 1 in 6.8 people experience mental health problems in the workplace. Further, a recent study revealed that the prevalence of mental health challenges among employees significantly contributes…
